The current systems were proven to have drawbacks and data isolation, which negatively impacted the mastery of sales and marketing activities. This led to poor accountability, poor coordination, and poor capability to use collected data to make viable decisions.
The current systems were proven to have drawbacks and data isolation, which negatively impacted the mastery of sales and marketing activities. This led to poor accountability, poor coordination, and poor capability to use collected data to make viable decisions.
Extensive Stakeholder Engagement, Process Analysis and Improvement, Salesforce Solution Design, and Meticulous Implementation through Salesforce Experience Cloud, Shield, Flow, and Tableau CRM integration.
Streamlined Operations, Unified Customer View, Prevented Lead Leakage, Improved Efficiency, and Data-Driven Decision Making.
See how we transformed UK-Based Steel Manufacturing Company's operations in the Manufacturing Company industry

Manufacturing Company Success Story
UK-Based Steel Manufacturing Company
London, UK
Manufacturing Company
A prominent UK-based steel manufacturing company specializing in the production and distribution of high-quality steel products designed to meet industrial and construction needs efficiently and reliably.
Legacy systems created isolated data repositories preventing effective sales and marketing coordination, resulting in poor accountability and limited visibility.
Legacy systems created isolated data repositories preventing effective sales and marketing coordination, resulting in poor accountability and limited visibility.
Comprehensive solution approach addressing solution, solution, solution, solution, solution.
The cutting-edge technologies that powered this solution.
Streamlined Operations, Unified Customer View, Prevented Lead Leakage, Improved Efficiency, and Data-Driven Decision Making.
The implementation of Salesforce CRM for this London-based steel manufacturing company represents a landmark digital transformation success story in the manufacturing sector. This comprehensive 11-month project delivered exceptional results, transforming traditional manufacturing operations into a modern, efficient, and customer-centric enterprise.
The project's outstanding success can be attributed to several critical factors:
Strategic Partnership Approach: Wrinom's deep understanding of manufacturing industry challenges enabled the development of tailored solutions that addressed specific operational pain points while supporting long-term business objectives.
Comprehensive Implementation Methodology: The six-phase implementation approach ensured thorough stakeholder engagement, detailed process analysis, robust solution design, seamless data migration, comprehensive training, and optimized go-live execution.
Technology Integration Excellence: The successful integration of Salesforce Experience Cloud, Tableau CRM, MuleSoft, and other advanced technologies created a unified ecosystem that enhanced operational efficiency and data visibility.
Change Management Focus: Extensive training programs and change management initiatives ensured high user adoption rates and maximized the return on technology investment.
This project demonstrates how traditional manufacturing companies can leverage modern CRM technology to:
Building on this successful foundation, the steel manufacturing company is well-positioned for future growth and innovation:
Phase 2 Enhancements: Planned implementations include advanced AI-powered predictive analytics, IoT integration for real-time equipment monitoring, and enhanced mobile capabilities for field operations.
Industry 4.0 Readiness: The established Salesforce platform provides the technological foundation for implementing Industry 4.0 initiatives, including smart manufacturing processes and advanced automation.
Continuous Optimization: Ongoing partnership with Wrinom ensures continuous platform optimization, feature enhancements, and adaptation to evolving business requirements.
This project reinforced several key principles for successful manufacturing CRM implementations:
This successful implementation reinforces Wrinom's position as a leading Salesforce implementation partner for the manufacturing sector. Our expertise in combining deep industry knowledge with advanced technology solutions enables us to deliver transformative results that drive sustainable business growth.
Transform Your Manufacturing Operations with Salesforce
Ready to achieve similar transformational results for your manufacturing business? Wrinom's proven expertise in Salesforce implementation for manufacturing companies can help you streamline operations, enhance customer relationships, and drive sustainable growth.
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Let's build the future of your manufacturing operations together.
Business transformation achieved through strategic implementation
Long-term positive impact on business operations and growth
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