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Drive Customer Loyalty with Personalize Retail Experience

Salesforce for Retail

Our team of 100+ Cloud experts has completed 150+ projects for 100+ global clients in multi-cloud consulting & development.

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Retail & Ecommerce CRM Solution for Digital-First World

Salesforce Retail and ecommerce CRM helps modern-day sellers to identify consumer needs and preferences. It has features for every team-sales, marketing, and customer service-helping them respond in real-time with an informed message. Salesforce ecommerce B2B or B2C streamlines business processes by connecting everyone with the information they need to build and provide the right products or services. By using Salesforce Ecommerce Cloud/Salesforce Retail Cloud, businesses will be able to reach customers faster – offering seamless omnichannel experiences both online and in the store.

As a full-fledged partner in sales and marketing, we help companies adopt and maximize the solutions for retail technology, we augment sales and marketing processes with data from every point of contact, and we build a connected customer experience. We trace customer paths so that teams have a full 360 degree of view of customers, including during initial setup and during retention. Our expertise in the Salesforce e-commerce platform, the Salesforce retail services, and industry protocols help us to provide superior results in the omnichannel management of retail.
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Salesforce Offering for Retail & Ecommerce

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Commerce Cloud

 

Our experience in online and offline commerce helps businesses adopt and make the most of the best-fit Salesforce Cloud solution. We can help you in delivering a unified buying experience through visibility of customer journey, measurement of every team effort, and deeper insights into B2C relationships.

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Loyalty Management

 

With the customized implementation of CRM for retail businesses, you can convert casual shoppers to loyal patrons. Our experience in retail loyalty management helps businesses track brand interactions, establish strong customer analytics, time multi-channel campaigns, and ensure big wins by capturing micro-moments.

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Omnichannel Marketing

 
 
Our expertise in applying integration helps modern retailers maintain a consistent presence across multiple social media platforms, mobile apps, search engines, and other media channels. We facilitate a truly consistent experience that converts potential customers into customers wherever they are via personalized communication, automated customer analysis, and touchpoint intelligence.

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Customer Analytics

 
 
Salesforce Einstein provides powerful insight into the customer’s journey through the use of automated data analysis on a website, application, and sales. Our understanding of next-generation analytics allows us to recognize the teams” potential for meaningful insights: recognizing the opportunities for patterned behavior, predicting the customers” likely destinies, and recognizing the customers” frequent failures.

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Omnichannel Order Management

 

Transform your customer experience by enabling omnichannel order management capabilities. Let your customers have a seamless shopping experience while buying from different purchase channels such as web, social, stores, and mobile.

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Single Intelligent Platform

 

Salesforce Retail CRM brings all your teams at a single platform to have a 360 degree view of your customers. Now unite your marketing, sales, commerce, IT, and service teams to build personalized communication and experiences for your customers. Unlocking company-wide collaboration will certainly help you meet your as well as your customers’ needs.

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Learn How You Can Benefit from Salesforce for Financial Services

Looking for a dedicated Salesforce partner, whose first priority is you? We're the answer.

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Why Wrinom?

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Hire On-Demand & Certified Salesforce Devlopers

Unlock the full potential of your investment by hiring our Salesforce Certified Experts. Let us take care of technicalities while you focus on making your business grow.

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Latest Salesforce Insights
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Success Stories

Check out our impressive body of work to understand our diverse expertise in the Salesforce ecosystem.

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Optimize Salesforce ROI for semiconductor manufacturer.

Drive R&D excellence for tech-innovation companies by implementing tailo

  • Enhanced Communication
  • Advanced Analytics and Reporting
  • Efficient Case Management
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Tailoring Salesforce for an analytics-focused enterprise.

Tailoring Salesforce for an analytics-focused enterprise.

  • Improved Collaboration
  • Boosted Security
  • Modernized Workflows
  • Enhanced Data Quality
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Marketing Cloud

Stockpoint’s Client Engagement Journey with Marketing Cloud

Marketing Cloud Transformation

  • Engagement Tracking and Support Identification
  • Behavioral Data Customization

Frequently Asked Questions

 
Sure, we can. Share your contact details to schedule a demo with our CRM consultant. We have deep experience in customizing and implementing Salesforce. Retail and consumer goods clients can list their detailed requirements so that we share the most relevant product demo.
Yes. We have extensive knowledge of migrating legacy or third-party CRM to Salesforce Retail. Our salesforce expert can assist you in developing a rough timeline, a budget, and a user's training requirements. Contact us via the following method.
Hiring a Salesforce integration consulting company can help to mitigate the risks of data loss and business disruptions during the process. Well-versed with various approaches to integrate Salesforce adhering to specific business requirements, established Salesforce integration partners facilitate painless connection of your Salesforce CRM with other systems like accounting and ERP in use.
The cost of implementing CRM depends on several factors like-number of users, add-on applications, application integrations, database health, service agreement, etc. Contact us to get a ballpark estimation on Salesforce Commerce Cloud and Retail CRM.
Yes. We have a dedicated team that audits the Salesforce Commerce Cloud platform and tailors it to the process of business. We also provide a versatile model of managed services that will keep the setup of Salesforce as efficient as possible and cost-effective.
Yes, all salesforce professionals you hire from Wrinom will work according to client time zones. (EST/PST/CST/MST).
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