Tag Archives : #CustomerSatisfaction

September 3, 2024 - salesforce

Self-Service CRM: Unlocking Efficiency—What You Need to Know

Unlocking the Efficiency of Self-Service CRM: What You Need to Know Introduction Self-service CRM (Customer Relationship Management) represents a modern approach to enhancing customer engagement and building a company’s customer base. This concept involves providing customers with online tools that allow them to select products, access information, and receive support independently. Why the Need for […]