Supporting Clinify Health to Transform Community Healthcare with Salesforce Health Cloud
Supporting Clinify Health to Transform Community Healthcare with Salesforce Health Cloud
salesforce health cloud
Client Success Story
Success Story: Clinify Health
Industry: Healthcare Solutions
Business Model: Community Health Centers
Location: Chicago, Illinois, USA
Tools
Salesforce Sales Cloud, EHR Integration tools, Analytics Dashboards, Flow Automation
Timeline
10 Months
Outcome: Wrinom: IT & Digital Transformation Partner developed a custom Salesforce solution for a Healthcare company. The goal was to streamline patient engagement and improve their experience.
Clinify Health, based in Chicago, Illinois, empowers community health centers and independent primary care practices by providing data-driven solutions and practice transformation services. Their mission is to enable these organizations to thrive in value-based care models, leading to improved patient outcomes and operational efficiency through Salesforce Health Cloud. They primarily serve underserved communities, ensuring equitable access to quality healthcare.
Key Challenges
1. Improving Patient Engagement without Salesforce Health Cloud
Clinify Healthaimed to enhance patient participation in health programs and ensure timely follow-ups to foster better health outcomes.
2. Streamlining Care Coordination
The organization needed a unified system to simplify operations and improve collaboration among care teams.
3. Data-Driven Insights
Clinify Health required real-time insights to empower care teams to make informed, data-driven decisions while maintaining compliance.
Solutions
To address these challenges, Clinify Healthpartnered with Wrinom to implement Salesforce Health Cloud. The solution involved the following:
1. Integration of Systems
Integration with existing Electronic Health Records (EHRs) to create a unified platform for patient data.
Streamlined workflows to reduce administrative burden and improve efficiency.
2. Automation and Collaboration
Automation of repetitive administrative tasks to free up care teams’ time for patient-focused activities.
Enhanced team collaboration through centralized access to patient records and real-time updates.
3. Custom Dashboards and Insights
Creation of customized dashboards to monitor key performance indicators.
Delivery of real-time insights to aid in proactive decision-making and ensure compliance with regulatory requirements.
4. Ongoing Support and Training
Regular training sessions to empower staff with the knowledge to leverage Salesforce Health Cloud effectively.
Continuous support to adapt the system as Clinify Health scales its operations.
Tools and Technologies Used
1. Salesforce Health Cloud
For care coordination and patient engagement.
2. EHR Integration tools
To unify patient data.
3. Analytics Dashboards
For real-time insights.
4. Flow Automation Platform
To streamline workflows.
Results Achieved
1. Enhanced Patient Engagement
Improved participation in health programs.
Timely follow-ups leading to better health outcomes.
2. Streamlined Operations
Smoother care coordination, reducing gaps in care delivery.
Administrative task reduction, allowing care teams to focus on patient care.
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