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Supporting Clinify Health to Transform Community Healthcare with Salesforce Health Cloud

Salesforce health cloud
salesforce health cloud
Client Success Story

Success Story: Clinify Health

Industry: Healthcare Solutions

Business Model: Community Health Centers

Location: Chicago, Illinois, USA

Tools

Salesforce Sales Cloud, EHR Integration tools, Analytics Dashboards, Flow Automation

Timeline

10 Months

Outcome: Wrinom: IT & Digital Transformation Partner developed a custom Salesforce solution for a Healthcare company. The goal was to streamline patient engagement and improve their experience.

Client Overview

Clinify Health, based in Chicago, Illinois, empowers community health centers and independent primary care practices by providing data-driven solutions and practice transformation services. Their mission is to enable these organizations to thrive in value-based care models, leading to improved patient outcomes and operational efficiency through Salesforce Health Cloud. They primarily serve underserved communities, ensuring equitable access to quality healthcare.


Key Challenges

1. Improving Patient Engagement without Salesforce Health Cloud

Clinify Health aimed to enhance patient participation in health programs and ensure timely follow-ups to foster better health outcomes.

2. Streamlining Care Coordination

The organization needed a unified system to simplify operations and improve collaboration among care teams.

3. Data-Driven Insights

Clinify Health required real-time insights to empower care teams to make informed, data-driven decisions while maintaining compliance.


Solutions

To address these challenges, Clinify Health partnered with Wrinom to implement Salesforce Health Cloud. The solution involved the following:

1. Integration of Systems

  • Integration with existing Electronic Health Records (EHRs) to create a unified platform for patient data.
  • Streamlined workflows to reduce administrative burden and improve efficiency.

2. Automation and Collaboration

  • Automation of repetitive administrative tasks to free up care teams’ time for patient-focused activities.
  • Enhanced team collaboration through centralized access to patient records and real-time updates.

3. Custom Dashboards and Insights

  • Creation of customized dashboards to monitor key performance indicators.
  • Delivery of real-time insights to aid in proactive decision-making and ensure compliance with regulatory requirements.

4. Ongoing Support and Training

  • Regular training sessions to empower staff with the knowledge to leverage Salesforce Health Cloud effectively.
  • Continuous support to adapt the system as Clinify Health scales its operations.

Tools and Technologies Used

1. Salesforce Health Cloud

For care coordination and patient engagement.

2. EHR Integration tools

To unify patient data.

3. Analytics Dashboards

For real-time insights.

4. Flow Automation Platform

To streamline workflows.


Results Achieved

1. Enhanced Patient Engagement

  • Improved participation in health programs.
  • Timely follow-ups leading to better health outcomes.

2. Streamlined Operations

  • Smoother care coordination, reducing gaps in care delivery.
  • Administrative task reduction, allowing care teams to focus on patient care.

3. Data-Driven Decision Making

  • Real-time insights enabling informed, proactive decisions.
  • Improved compliance with regulatory standards.

Client Feedback

Clinify Health expressed high satisfaction with Wrinom’s project management. They highlighted the following:

  • Organized and responsive execution, delivering milestones on time.
  • Adaptability to evolving needs and proactive communication.
  • A seamless and stress-free implementation process.
  • Dedication and care in helping achieve their organizational goals.

Talk to our experts today. Book your free consultation now!

You may also connect with us by mail at info@wrinom.com

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